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Mary Burris has extensive experience in customer support and system analysis, currently serving as the Manager of Customer Support at PaperWise since June 2007, where responsibilities include ensuring high-quality support for customers. Prior to this role, Mary worked as a Support Specialist at PaperWise, providing expert customer assistance. Earlier professional experience includes a position as a Programmer/Analyst/System Support at Group Benefit Services Inc., where integration and development of a third-party claim management system were key responsibilities. Mary also held the role of Business/Systems Analyst in Decision Support at Eastman Kodak Company, focusing on internal client systems for product improvement tracking. Mary holds an Associate's Degree in Computer Science and Electronic Technology from Finger Lakes Community College and a High School Regents Diploma from Palmyra-Macedon Central.