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Scott Smith has worked in the professional services industry since 1984. Scott started their career at Sears as a Small Appliance Repair Technician in 1984 and moved on to become a Field Service Technician at Tandy Computers in 1988. At Tandy Computers, Smith was responsible for repairing a complete line of Tandy and Radio Shack brand computer products and peripherals, both on-site and in-shop. In 1994, Smith took on the role of Director of Professional Services at Paperclip Inc.

Scott Smith attended the DeVry Institute of Technology from 1983 to 1985.