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Iris Staro is an experienced product management professional currently serving as a Product Project Manager at PaperClicks since March 2023, where responsibilities include product planning, roadmap management, and feature prioritization. Previously, Iris held the position of Product Owner at Raiffeisen Bank Albania from March 2022 to March 2023, managing product backlogs and collaborating with stakeholders for feature definition. Prior to that, a Technical Product Support Manager role at MAGOWARE involved organizing support operations and managing client support, while earlier positions included Pre-Sales & Sales Engineering Manager and Technical Support Engineer. Iris began a career in customer care as a Customer Care Specialist at TiBO IPTV from April 2014 to April 2017, focusing on problem resolution and customer support activities.