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Dor Sagiv has extensive experience in customer account management and retention. They started their career at Laufer Aviation GHI- VIP Services as a Reservations Supervisor and Shift Manager, where they managed a team and handled complex customer issues. They then moved on to Superb Tourist Services Ltd., where they served as VP Customer Relations and Executive Assistant, supporting the CEO in planning and overseeing company strategy. They also worked as an Operations Executive and VIP Account Manager at G2 Travel, where they managed strategic clients and built long-lasting relationships. At Da'at Educational Expeditions, Dor was a Customer Success Manager and Operations Team Member, responsible for end-to-end project management and building tailored products for clients. At Playtika, Dor worked as a Customer Retention Manager, developing and implementing retention strategies for dormant customers and managing a portfolio generating significant monthly revenue. Currently, Dor works as a VIP Account Manager at Papaya Gaming.

Dor Sagiv began their education in 2007 at Tadmor School in Herzeliya, where they pursued a field of study in Senior Hotels Management. However, no specific degree is mentioned for this period. From 2014 to 2016, Dor attended the Ministry of Tourism, specializing in Operations Management and Supervision, and received a degree in Tour Operator.