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Hien Ferber is a Senior CRM System Administrator at Pantheon Platform, with experience managing four Salesforce instances and supporting over 60 users since January 2020. Prior roles include Salesforce & Data Analyst Consultant, where responsibilities encompassed automation configuration, data quality review, and user provisioning. Hien Ferber's career at OCBC Bank spanned nearly a decade, serving as Credit Manager in Commercial Banking, overseeing significant global enterprise clients and project management tasks, and as a Project Management & Business Analyst for internal systems, where contributions included QA acceptance testing and user training. Hien Ferber began the professional journey as a Corporate Development Intern, assisting in major M&A decisions and producing performance reports. Hien Ferber holds a Bachelor of Accounting from RMIT University.