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Gemma Osborne has a wealth of experience in the insurance industry, holding various claims management and handling roles at companies such as Pantheon Specialty, Bishopsgate Insurance Brokers, and Besso. Gemma has demonstrated their expertise as a claims manager, senior claims broker, and claims adjuster throughout their career, showcasing their strong skills in property and open market claims. Gemma has a solid background in handling insurance claims, starting from their early days as a claims technician at Besso and RK Harrison Insurance Services. Their tenure at companies like Chaucer Syndicates Ltd and Alea London further solidified their reputation as a competent and experienced professional in the insurance claims industry.