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Jonathan Oest has worked as a Systems Engineer since 2000. Jonathan began their career at Tekki Corp before moving to J&J Centocor in 2005 as an IBM Onsite Helpdesk. In 2006, they took a role as a Systems Engineer at Domain Computer Services, specializing in Fonality's Pbxtra and Trixbox Pro, and becoming FTOCC and Polycom certified. From 2013 to 2017, they worked as a Sales Engineer at Fonality. Jonathan then moved to NetFortris as a Senior Sales Engineer, and is currently a Sales Engineer at PanTerra Networks.

Jonathan Oest attended The Art Institutes from 1998 to 2000, where they obtained an Associates degree in Multimedia and Web Design.