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Guy M. is a Senior Manager Site Reliability Engineer at Panera Bread since December 2019, where responsibilities include supporting the ecommerce platform release pipeline, troubleshooting issues across hybrid distributed systems, managing capacity, and mentoring teams on SRE practices. Prior to this role, Guy served as Lead Technology Capacity Planner at Centene Corporation and as Senior Manager Capacity Planner at Express Scripts, focusing on midrange capacity planning and scalability projections for production systems. Guy holds a Bachelor of Science degree in Chemistry with a minor in Computer Science and Mathematics from the University of Missouri-Saint Louis, completed in 2000.