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Viktoria Olkhovyk is a seasoned professional currently serving as a Senior Onboarding Specialist at PandaDoc since March 2021. Prior experience includes roles as Head of Customer Support Section, Shift Manager, and Customer Support Representative at Ultimatech from March 2018 to March 2021, and as Customer Support Manager at Gino Cerruti from November 2016 to May 2017. Viktoria holds a Master's degree in Political Science and Government from Taras Shevchenko National University of Kyiv, earned between September 2016 and June 2018, as well as a Bachelor's degree in the same field from the same institution, completed between September 2012 and June 2016.