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Mark Carnazzola is an experienced hotel management professional with a robust background in strategic operations and project management within the hospitality industry. Currently serving as Hotel Manager at Pan Pacific Singapore since November 2021, Mark oversees over 500 employees and reports to the VP of Operations. Previous roles include General Manager at 100 Queen's Gate Hotel London, where responsibilities included hotel refurbishment and rebranding, and Hotel Manager at Corinthia London, focusing on operational strategies and marketing programs. Earlier in their career, Mark held positions at Royal Lancaster London and Nobu Hotel Riyadh, where Mark led pre-opening efforts and employee management. Mark's educational qualifications include a Bachelor's Degree in Business - Accounting from CQUniversity and a Certificate in Operations Management from Cornell University. Additionally, Mark is a qualified Certified Practising Accountant with CPA Australia.