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Benita Shah has had a diverse work experience spanning multiple roles and companies. Benita has been with Pan American Bank & Trust since 2017, starting as Vice President and Director of Office Administration, and progressing to Senior Vice President and Director of Office Operations. Benita is currently serving as the Senior Vice President of Bank Operations and holds the title of Executive Vice President and Director of Projects and Operations. Prior to joining Pan American Bank & Trust, Benita worked at Huntington National Bank as an Assistant Vice President and Area Operations Officer Senior from 2016 to 2017. Before that, they spent ten years at FirstMerit Bank, where they held the positions of Assistant Vice President and Retail Operations Officer, as well as Assistant Branch Manager. Their career began at Mutual Bank, where they served as a Branch Manager from 2002 to 2006.

From 1998 to 2002, Benita Shah attended DePaul University. However, there is no information available regarding the degree or field of study pursued during this period.