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Alyssa Gerossie possesses extensive experience in clerical and crew management roles at Pan Am Railways since May 2013, holding positions such as Crew Office Clerk, Chief Mechanical Clerk, and Assistant Director of Manpower. Key skills include a high level of clerical aptitude, proficiency in mainframe computer systems, and knowledge of AAR car billing, payroll, and FRA regulations. Additionally, Alyssa has demonstrated capabilities in supervisory roles, managing crew transportation and lodging needs, and enforcing union contracts. Prior experience includes roles as a Transportation Clerk and intern, alongside work as an Expeditor/Host at Scoreboard Sports Bar and Grill. Alyssa is a graduate of Shawsheen Valley Regional Vocational Technical School, earning a High School Diploma in Cosmetology.