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Nicola O'Shea is an experienced professional in operational management and occupational health services. Currently serving as Managing Director at People Asset Management Ltd since May 2012, Nicola previously held the position of Head of UK and Ireland Operations at Serco Occupational Health, overseeing national operations and managing P&L responsibilities. Earlier roles include Head of National Operations at Capita Occupational Health Solutions, where Nicola delivered services to both public and private sectors, and Senior Operations Manager at Vertex Outsourcing, focusing on the Cable & Wireless contract. The career began at Charles Schwab Europe as Customer Experience Manager in the trading and stockbroking division. Nicola O'Shea holds a Diploma in Business Administration from Great Yarmouth College and completed education at De Lisle RC in Loughborough.