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Ryan M. is an experienced instructional designer currently working at Paltech since April 2021, where responsibilities include designing a range of learning solutions, producing instructional videos, and collaborating with subject matter experts to develop tailored content. Ryan's previous roles at Paltech and CAN Softtech Inc. involved technical writing, web content editing, and quality assurance, highlighting a strong background in creating user-friendly documentation and content strategies. With experience as an English instructor and coordinator at George Mason University, Ryan has developed curricula and training programs, emphasizing effective communication and learning engagement. Ryan holds an MFA in Creative Nonfiction Writing from George Mason University and a BA in English Language and Literature from the University of Massachusetts Amherst.