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Tosin Isaiah is an experienced customer service professional with a background in various roles within the financial and payment industries. Currently serving as a Customer Service Specialist at PalmPay since September 2021, Tosin handles customer inquiries and resolves complaints. Tosin also functions as a Customer Support Specialist at OPay, where responsibilities include managing inbound calls and preparing daily reports on customer complaints. Previous roles at OPay include Customer Retention Specialist and Telesales Representative, focusing on customer engagement and sales initiatives. Tosin's career began at Transsnet Financial as a Collections Specialist and Verification Specialist. Tosin holds a Bachelor of Science degree in Insurance from the University of Lagos, obtained in 2016.