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Fortune Adikemere serves as the Customer Service Team Lead at PalmPay since September 2021, supervising team activities and implementing necessary adjustments. Previous experience includes roles as a Customer Service Representative at Prosoccer.ng, Social Media Officer at Pan African Hackathon, and participant in various hackathons including AfricaVsVirus. Fortune also gained consultancy experience at Kulabech and participated in the Cartedo initiative. Prior positions include a Retail Salesworker at First City Monument Bank Limited and a Computer Operator at Excellent Computers. Educational qualifications include a Higher National Diploma and a National Diploma in Banking and Finance from Lagos State Polytechnic.