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Samuel Ferlita is a Desktop Support Engineer and Project Coordinator at Palmetto Technology Group since April 2022, with extensive experience in imaging devices and managing ticketing systems. Prior to this role, Samuel was an E-Commerce Marketplace Specialist at TekReplay, launching and maintaining product listings across major online marketplaces. Additional experience includes technical support and diagnostics as a Tech Specialist at TekReplay, customer service roles at Publix Super Markets and Starbucks, and academic pursuits in Software Engineering at Western Governors University, complemented by an Associate of Arts in Psychology from Hillsborough Community College.