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Jon Ross is an experienced Market Manager and Business Analyst at Palmer Holland since November 2014, where key responsibilities include performing statistical and data analysis, conducting data quality audits, and creating ad hoc reports for management. Collaboration with sales teams and operational departments has been essential, along with a focus on improving data gathering and reporting processes. Jon Ross supports the Plastics vertical of the commercial team, utilizing expertise in Microsoft Excel, Sage X3, Sage CRM, SQL, and Tableau to facilitate data-driven decision-making. Prior experience includes serving as a Pricing Coordinator and Data Entry Clerk at CCL Design. Jon Ross holds a Bachelor of Business Administration in Accounting from Cleveland State University, completed in December 2013.