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Ricky Kapoor has held various managing director roles throughout their career. Ricky started in 2001 as the Managing Director of Europoint Centre (London) Limited and went on to become the Managing Director of several hospitality companies, including Hotelworld Limited, Old Waverley Hotel Limited, Holyrood Aparthotel, and The Edinburgh Collection Limited. In 2010, they joined Palm Holdings as the Managing Director for their UK operations, where they oversaw hotel development, commercial property, and restaurant projects in multiple countries. In 2015, Ricky Kapoor also served as the Director of the Leaders Forum at Entrepreneurial Scotland, where they supported and connected entrepreneurs. Most recently, they held the position of Managing Director at Waterloo Hub Hotel & Suites and Haymarket Hub Hotel.

Ricky Kapoor earned a Bachelor of Science degree in Industrial and Business Systems from De Montfort University, completing their studies from 1989 to 1992.