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Joanna Kimborowicz has extensive experience in customer service and administrative roles, currently serving as a Concierge at Palladion Services, LLC since November 2016. In this position, Joanna ensures customer satisfaction, manages resident check-ins, enforces company policies, and utilizes problem-solving skills to address complaints. Prior to this role, Joanna worked at LA Fitness as a Front Desk Associate and at Town Sports International as a Senior Front Desk Associate, where dedication to outstanding service was demonstrated. Additional roles included Sports Club For Kids Administrator and Assistant Summer Pool Sales Associate, where Joanna excelled in sales and marketing efforts. Joanna holds a Bachelor of Science in Business Administration with a focus on Entrepreneurship from Suffolk University, complemented by studies at Massachusetts Bay Community College and Massasoit Community College.