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John Gillis possesses extensive experience in security and IT management, currently serving as the Central Service Desk Manager at Paladin Security Group Ltd since September 2010, where responsibilities include overseeing a team of tier 1 IT Helpdesk Technicians for operations in Canada and the United States. Prior roles at Paladin include Client Services Manager, Security Programs Manager, Site Manager, Security Site Manager, and Security Officer. Earlier professional experience includes serving as a Loss Prevention Officer at Sears Canada from August 2009 to August 2010. John Gillis holds a Bachelor of Arts with Honors in Criminology from Simon Fraser University (2010-2013) and a Diploma in Criminal Justice/Police Science from Langara College (2009-2010).