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Mariano Sergio Garcia Maida is an experienced professional in call center management and operations, currently serving as Sub Gerente de Call Center for Argentina and LATAM at PAKTAR since February 2024. Prior roles include Gerente de operaciones at BESSER WEISS and Gestion Legal SA, with responsibilities encompassing overall management of call centers, strategic decision-making, team development, and business planning. Garcia Maida has a strong background in collections, having held positions such as Jefe de Cobranzas at Presto Hoy and Gestiva S.A., along with a history of coordinating early debt recovery strategies at Paktar S.R.L. Educational qualifications include a degree in Business Administration from Universidad Nacional de La Matanza and certifications in psychological consulting and quality management for call centers.