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Er. Jignesh Shah has extensive work experience in technical customer support and engineering roles. Er. Jignesh is currently working as the Technical Customer Support Lead (Tier3) at PairSoft since January 2021. Before that, they worked at PaperSave from 2013 to 2022, where they held various positions including Tier3 Support Lead Engineer, Tier3 Engineer (Developer Support), Customer Support Team Lead, Technical Engineer, and Software Support Professional.

Er. Jignesh Shah completed their Bachelor of Engineering (BE) in Information Technology with a CGPA of 7.14 from L.D.College of Engineering from 2009 to 2013. Prior to that, they pursued their Higher Secondary Certificate (HSC) in Science from JS Higher Secondary School, achieving a score of 91% from 2007 to 2009. In 2006-2007, they completed their Secondary School Certificate (SSC) from RBV with a score of 91.23%.