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Hayden Michael Alvey has a diverse work experience spanning multiple industries.

Hayden Michael started their career in 2003 at Verizon, where they worked in Business Operations - Logistics, handling receivables, shipments, data entry, and order procurement.

From 2006 to 2008, they worked at NextTronics as a Customer Success - Team Lead, processing orders, resolving operational conflicts, and preparing quotes.

Hayden Michael then transitioned to Provider Healthcare in 2008, where they served as a Business Operations Manager, responsible for new hire paperwork, employee handbook maintenance, accounts payable, accounts receivable, and wage reporting.

In 2011, they joined mindWireless as a Client Services Manager, handling wireless customer accounts and hardware fulfillment while meeting client needs.

From 2015 to 2021, they worked at PeopleAdmin, initially as a Premium Customer Success Specialist, dedicated to the Higher Education & K12 clientele, and later as a Client Success Manager - Team Lead. Hayden Michael provided guidance, solutions consulting, and product configuration to clients, conducted system audits, and made recommendations for business process improvement.

At Q2, from 2020 to 2021, they held a role in Client Success and Implementations, focusing on client success and implementation.

Most recently, they joined TripActions in 2021 as a Senior Client Success Manager, overseeing client success and managing key accounts.

Starting in 2023, they will be working at PageUp as a Customer Success Manager.

Overall, Hayden has gained extensive experience in customer success, client management, business operations, and logistics throughout their career.

Hayden Michael Alvey attended Angelo State University from 2002 to 2006, although no degree or field of study information is provided. In terms of additional certifications, in 2021 Hayden obtained certifications in "Articulating Your Value," "The Practices of High-Performing Employees," and "Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking" from LinkedIn. In 2020, Hayden obtained certifications in "Project Management Simplified," "Software Project Management Foundations," "Lean Six Sigma: Define and Measure Tools," "Six Sigma: Green Belt," "Agile Requirements Foundations," "Agile at Work: Getting Better with Agile Retrospectives," "Customer Service Leadership," "Lean Six Sigma: Analyze, Improve, and Control Tools," "Project Management Foundations: Procurement," "Project Management Foundations: Quality," "Project Management Foundations: Requirements," "Project Management: Solving Common Project Problems," "Six Sigma: Black Belt," "Time Management Tips: Following Through," and "Agile at Work: Planning with Agile User Stories," all from LinkedIn.