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Boris TROUVE is a seasoned professional in training and development, currently serving as a national trainer for sales and coffee tasting at Nestlé Nespresso SA since November 2016, focusing on BtoB ambassadors. Additional roles include conceiving and filming a MOOC at Visiplus Acad and various training positions at Sitel, SNCF, Learning Tribes, and multiple organizations catering to individuals in situations of handicap. Boris TROUVE specializes in client relations, sales, emotional management, and pedagogical training across diverse audiences. Prior experience includes project management at Samsung Professionnels France, where process redesign was emphasized. Educationally, Boris TROUVE completed training in instructional facilitation at AFPA in 2009.