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Thorsten Besse is a seasoned professional in solutions consulting and engineering, currently serving as a Senior Solutions Consultant at PagerDuty since August 2022. Previously, Thorsten held various significant roles at Flexera from April 2015 to August 2022, including Senior Solution Architect and Manager of Solution Engineering, where responsibilities encompassed driving technical aspects of sales and customer engagements. Thorsten's career also includes technical management at Matrix42, presales engineering at AixpertSoft GmbH, and system engineering at T-Systems, with a comprehensive background in software solutions for diverse sectors, particularly in IT service management and workplace management. Educational qualifications include a diploma in Civil Engineering from Fachhochschule Aachen.