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Renata Rufatto Bonatelli has over 10 years of professional experience in sales, customer success, business development, and operations. Renata started their career in 2000 as an Operadora de Captação at Safra. In 2004, they moved to Citi as a Gerente de Novos Negócios. In 2005, they joined Banco ABN AMRO S.A. as a Gerente de Relacionamento Van Gogh. In 2007, they were hired as a Gerente de Investimentos Sênior at Phynance Capital Management, LLC. Renata then moved to Banco PAN in 2008 in the same role. In 2010, they became Gerente Operacional at Unicontrol International Ltda. In 2013, Renata was hired as Coordenadora Administrativa at Bella Produtos Para Iluminacao. In 2017, they joined New Way Soluções Web e Mobile as Comercial | Customer Success | Top Corporate Business. In 2020, they were hired as Business Sales Executive and Customer Success Engagement at Neomode S.A. Most recently, they were hired as Sales Account Executive | Fintech | BNPL | E commerce | Omnichannel | Marketplace at Pagaleve in 2022.

Renata Rufatto Bonatelli obtained a Bacharel degree in Ciências Contábeis from UNIFAI between 1995 and 1999. In 2015, they completed a Liderança com foco em resultados degree from ESPM Escola Superior de Propaganda e Marketing with a focus on Gestão de Pessoas com Ênfase em Liderança Organizacional. In 2021, they obtained a Semana da Carreira em Customer Success certification from Customer Success Lab. Additionally, they are certified by ANBID CPA 10.