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Austin C. has extensive experience in record management and customer service, currently serving as Records Clerk II at Pacotech Inc since July 2006, where responsibilities include addressing customer issues, streamlining record retrieval processes, and training new employees. Previous roles include positions at Austin Chinese Church as a Volunteer Librarian and Special Events Coordinator, and various technical and administrative roles at Logic Approach, Dell, AMD, Ensoft Inc, and Austin Community College. Austin C. holds a Master's degree in Professional Counseling and a Bachelor's degree in Business Management from Liberty University, along with a certificate in Electronics Technology from Austin Community College.