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Luis Arcenio Brito Rodriguez is a seasoned Information Technology professional with extensive experience in IT support and operations across various industries. Currently serving as a Senior Information Technology Support Engineer at Packlink since March 2021, Luis previously held roles including Information Technology Operations Specialist at Syneos Health, and ITS BCP Project Service Desk Officer at the International Air Transport Association (IATA), where Luis Arcenio implemented a Business Continuity Plan site. Additional expertise includes management positions at Mobility and Workplace Services HPE and Shell Spain LNG S.A.U., where Luis focused on IT service delivery and project supervision. Luis's early career included teaching Computer Science and working as an IT Analyst, complemented by a diverse educational background in Computer Science, Sociology, and Modern Languages.