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Jonathan Portnoy is a Senior Systems Engineer at PacketWatch, with extensive experience in providing IT systems and network support, both remotely and on-site, for various client locations. Prior roles include Systems and Network Administrator at The Insurance Professionals, where responsibilities included maintaining Microsoft server environments and managing LAN and WAN infrastructure. Jonathan has also served as a Remote Support Engineer at Konica Minolta Business Solutions, providing nationwide support for small to medium business clients, and has held various technical positions at companies such as InVision Technology Solutions and IntelliCommunities. Jonathan's background includes management experience at Data Doctors, and technical roles at Siemens Business Services and Stream International. Jonathan holds an MCSA certification from the University of Phoenix.