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Nicholas Morris is an accomplished professional in quality management and product service, currently serving as the Director of Product and Service Quality at Packaging Corporation of America since June 2012. With extensive experience in leading GFSI certification initiatives, developing HACCP plans, and driving continuous improvement processes, Nicholas has significantly impacted quality and safety standards across multiple plants. Previous roles include Quality Manager at International Paper, where impressive reductions in customer returns were achieved, and Quality Tech at Temple Inland, leading to substantial cost savings. Nicholas holds a B.S. in Packaging Science and Business Administration from Clemson University and possesses a diverse background in quality assurance, compliance, and strategic account management across several organizations in the packaging industry.