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Kong Chang is a seasoned professional with a diverse background in technical support and operations management. Currently serving as a Technical Support Engineer at Paciolan since October 2016, Kong has previous experience as a Purchasing Manager and Sales Order Processor at The Sofa Company, where responsibilities included coordinating with the sales team on order logistics and pricing support. Prior to that, Kong held the position of President and Operations Director at Pulcher Leather Corp., successfully managing all operations and achieving profitability within two years of the company's inception. Kong holds a Bachelor's Degree in Japanese from UC Irvine, earned between 1989 and 1995.