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Jackie Jones has a diverse work experience spanning over several years. Jackie currently holds the position of Vice President of Business Development at Pacifica Services, Inc. Prior to this role, Jackie served as the Government & Community Affairs Manager at AECOM from 2011 to 2020. Before that, they worked as the Director of Social Enterprise at South Bay Center for Counseling/Community Development in 2010. Their earlier experience includes serving as the Director of Women's Business Center at PACE Business Development Center from 2004 to 2010.

Jackie Jones has a diverse education history. Jackie attended the University of Iowa from 1994 to 1998, where they obtained a Bachelor of Arts (BA) degree. Their field of study at the University of Iowa included Economic, Political Science, and Spanish. Later, from 2000 to 2002, they attended the Johns Hopkins School of Advanced International Studies (SAIS) to pursue a Master of Arts (MA) degree. At SAIS, their focus of study was International Relations and Latin American Studies. Simultaneously, they also attended The Johns Hopkins University during the same period, although no degree or field of study information is provided for this institution.