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Dionne Armstrong has worked in multiple roles and companies throughout their career. Dionne started at 2Touch in 2008 as a Team Manager and worked there until 2012. In 2012, they joined Pacifica Group Ltd, where they held various positions. Dionne started as a Call Centre Manager and later became a Customer Insights Manager. Currently, Dionne is working as a UK Warranty Account Manager at Pacifica Group Ltd.

Dionne Armstrong completed a Bachelor of Laws (LLB) degree at the University of Sunderland from 2005 to 2008. No specific field of study was mentioned.