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Amanda VanDekwit has extensive experience in the banking industry, currently working at Pacific Western Bank as the VP for HOA Account Servicing Manager. Previously, Amanda held positions at Union Bank where Amanda excelled in roles such as VP for TB HOA Implementations Manager, Operations Officer - Special Operations Support Team Lead, Senior Specialist, and Financial Services Specialist. Amanda is skilled in forecasting staffing and service levels, coaching employees, monitoring call center operations, analyzing metrics, and developing training materials. Amanda is also adept at building and managing client relationships, participating in community events, and driving sales growth.