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Heather Franklin has extensive experience in the mortgage industry, beginning in 2006 at American Bank of Texas where they worked as a Mortgage Administrative Assistant & Coordinator until 2015. Heather then joined FirstCapital Bank of Texas as a Mortgage Operations Analyst, a role they held until 2017. Currently, they serve as the Regional Operations Manager at Pacific Residential Mortgage, LLC.

Heather Franklin's education history includes attending Sam Houston State University. The specific duration of their enrollment, degree earned, and field of study are not provided.