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Rena Renacia is an experienced professional in the hospitality industry, currently serving as the Conference & Event Service Manager at Pacific Palms Resort since April 2012. Rena’s responsibilities include managing reservations, generating daily sales reports, and providing excellent customer service. In previous roles at Pacific Palms Resort, Rena coordinated group room reservations and oversaw billing aspects, ensuring effective communication and productivity among reservation staff. Prior experience at LGGS involved managing office operations, coordinating budgets, and addressing customer inquiries. Rena also worked at Indymac Bank, providing administrative support and assisting in document management. Rena holds a Bachelor's Degree in Hospitality Administration/Management from California State Polytechnic University-Pomona.