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Frank Naujoks has over 20 years of work experience in various roles related to digital advisory, market research, and consulting. Frank is currently working as a Principal Analyst at PAC since June 2023. Prior to that, they served as a Group Manager Digital Advisory at Avanade from August 2021 to May 2023. Frank also held the position of Vorstand Arbeitskreis ERP at Bitkom from April 2018 to October 2021. Frank Naujoks has also worked for Trovarit AG as a Managing Consultant from July 2019 to July 2021, where they provided consulting services on digital transformation, IT value contribution, and system selection. Earlier in their career, they worked for Microsoft Deutschland GmbH as the Lead for Dynamics 365 ERP Germany and for intelligent system solution (i2s) GmbH as the Director of Research & Market Intelligence. Frank also served as a Research Manager Software at IDC and as a Research Director Deutschland at Hewson Group. Frank Naujoks started their career as an Author at Deutsche Welle in October 1996. Frank has also worked as a Lehrbeauftragter at Hochschule Luzern.

Frank Naujoks completed their education at INSEAD in 2015-2016, where they obtained a degree in Business Strategy & Financial Acumen and Business Model Innovation. Prior to that, they attended the University of Cologne from 1994 to 1999, where they earned a degree in BWL (Business Administration). In addition to their educational background, Frank has obtained several certifications, including Strategically focused project management from Skillsoft in 2021, The Business Opportunities of a Digitally Transformed Economy from SAP in 2021, and Microsoft Global Challenger and Modern Marketer Achiever from Microsoft in 2018 and 2017 respectively. Frank also completed additional courses and certifications at INSEAD in Business Model Innovation and Business Strategy and Financial Acumen.