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William Pool III has over two decades of experience in the IT support field. Since July 2009, William Pool III has served as a Helpdesk Analyst II at Ozarks Healthcare, providing technical assistance and support to end-users. Prior to this role, William Pool III worked at Axio Technologies, Inc. from August 2001 to December 2008 as IT Tech Support, gaining valuable skills and expertise in troubleshooting and customer service within the technology sector.