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Leonor Portela da Graça is a seasoned professional in customer success and management, with a robust background in the tech and events sectors. Currently serving as Manager of Customer Success at Oyster®, Leonor has contributed significantly to the platform's mission of enabling globally-distributed companies. Previous roles include Community & Customer Success Manager and Account Manager at Withlocals, where responsibilities involved recruiting and onboarding international customers while aiding in brand expansion. Earlier experience encompasses a Junior Event Manager role at AACOM, overseeing hosting services and coordinating events for various notable clients. Leonor holds a Master's degree in Communication, Culture, and Information Technologies from Iscte - Instituto Universitário de Lisboa, complemented by additional studies in Communication and Media.