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Benedita Alves Bernardo is an accomplished Customer Success Manager at Oyster®, with experience in managing globally-distributed talent enablement. Prior roles include Community Lead at WeWork, where significant achievements included overseeing operations for a member base of over 2000 and managing over 38 SMB accounts, resulting in improved revenue and reduced discounts. Additional experience in the hospitality industry includes leadership roles at The Doyle Collection and Kempinski hotels, excelling in customer relations and team training. Benedita holds a Postgraduate Degree in Hospitality Management from Les Roches and a degree from Nova School of Business and Economics, complemented by an exchange program at Cardiff University.