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Suzanne Fulbrook has extensive work experience in client success and account management roles. Suzanne is currently serving as the Senior Client Success Director at their own company, which they established in 2022. Prior to that, they worked at OwnBackup as a Senior Client Success Director from July 2022 to October 2023. From 2017 to 2022, Suzanne held various roles at Cheetah Digital, including Senior Client Success Director for the EMEA region and Client Success Director. Before that, they worked at Experian Marketing Services UK as a Senior Account Manager and Account Manager from 2012 to 2017. Suzanne also has experience as an Account Manager at SpotlerUK (previously CommuniGator) from 2009 to 2012. Their earlier roles include serving as a Senior Marketing Executive at Sibert from 2008 to 2009, Marketing Executive and Restaurant Manager at The Lamb Hotel from 2007 to 2008, and Account Manager at Yell Group from 2006 to 2007. Suzanne started their career at thomsonlocal.com as an Account Manager from 2002 to 2006. Suzanne took a career break in 2001 to work as a waitress on a cruise liner for Cunard Line.

Suzanne Fulbrook earned a Bachelor of Arts (B.A.) degree in Marketing from the University of Surrey from 1994 to 1997. Prior to that, from 1992 to 1994, they attended Guildford College, where they studied A Levels. Suzanne completed their secondary education at Yateley School from 1987 to 1992, achieving 9 GCSE's. In 2020, Suzanne obtained a certification as a "Cheetah Experiences Activator" from Cheetah Digital.