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Stacey Fletcher is a seasoned professional in operations and sales management with extensive experience in the energy sector. Currently serving as ZCLA Group Lead at OVO since December 2021, Stacey previously held roles such as Operations Manager in Second Line Care and Sales Operations Manager at SSE Energy Services from January 2020 to December 2021. With a long tenure at SSE plc from 2011 to 2021, Stacey excelled as Sales Operations Manager for Domestic New Connections and New Acquisitions, leading a team of 8 managers and over 100 telephony agents. Additional roles at SSE included Customer Service Manager for Partnership Services and Team Manager positions. Stacey's career began at SSE plc in various managerial roles, including Final Accounts Team Manager, and is supported by education from Morrisons Academy, attended from 1996 to 1999.