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Matthew Higham is an experienced professional currently serving as Field Team Manager at OVO since October 2020. Prior to this role, Matthew held multiple positions at SSE plc, including Service Manager, Task Lead, and Settlements Advisor from April 2017 to October 2020. Matthew's career began at EY as a Tax Team Assistant from April 2014 to March 2017, followed by a role as Customer Service Executive at Prudential Assurance in late 2013. Additionally, Matthew accumulated valuable experience at Capita as Senior Customer Service Administrator and at Waitrose as Checkout Assistant. Matthew holds A Levels in Applied Business Studies and Physical Education, as well as GCSE qualifications, all obtained from Waingels College.