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Ricardo Hendrix is a seasoned SaaS Engineer at Oversight since March 2020, with extensive experience in Unix systems engineering and administration. Previously, Ricardo worked as a Unix Systems Engineer at Change Healthcare from February 2016 to February 2020, where responsibilities included operating system installation, server configuration, and operational support for Solaris, AIX, and Linux servers. Prior to that, a Unix Systems Administrator role at McKesson and Electronic Data Systems involved managing server performance, OS upgrades, and providing tier II/III support. Ricardo's career began at HP as a Unix Systems Engineer and at Federal Express Corporation as a Unix Systems Analyst, focusing on system administration and problem resolution. Ricardo holds a Bachelor of Science degree in Computer Science from Alabama Agricultural and Mechanical University.