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Joel Moss is an experienced IT professional with a diverse background spanning over two decades in various technical roles. Currently serving as an Application Support Engineer at Oversight Systems since January 2019, Joel has previously held positions such as NOC Supervisor and Systems Analyst at Linq3, Field Support Specialist at FIS Global, and MR II Support Analyst at ChoicePoint Corporation. Joel's expertise includes network performance monitoring, end-user support, and systems analysis, supported by a solid education in IT Networking from South University and certifications in CompTIA A+, Network+, and CCNA. Early career experiences as a Computer Operator at Worldspan and a Telecommunications Operator for the US Army contributed to a comprehensive skill set in IT operations and support.