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Lori Franklin joined OverDrive in 2002 and is currently responsible for operational functions including Human Resource Services, Talent Management, Facilities, Partner Services and Business Systems & Analytics. Prior to joining OverDrive, Lori held financial and consulting positions with Ernst & Young and franchise companies that own Applebee’s and Chili’s Bar & Grill restaurants. She is a CPA and received a bachelor’s degree in business administration from Bowling Green State University and a master’s degree in business administration from Baldwin Wallace University. Lori was recognized by Crain’s Cleveland Business as one of its Women of Note in 2012, by Smart Business Cleveland Magazine as one of its Smart 50 Honoree’s in 2018 and is a board member of the Cuyahoga County Public Library Foundation Board.