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Charlotte Jupp has a diverse work experience that includes roles in customer success, security performance management, and technical leadership. Charlotte currently serves as VP Customer Success at OutThink. Prior to that, they worked at Panaseer where they held various roles such as Head of Customer Success & Security Performance Management, Head of Customer Success, and Head of Customer Success, Americas and Senior Technical Lead. Before joining Panaseer, Charlotte worked at BAE Systems Applied Intelligence as a Technical Lead and Technical Consultant. Charlotte also has experience as a Tutor in Applied Mathematics at the University of Oxford.

Charlotte Jupp earned their Bachelor's degree in Mathematics from the University of Oxford from 2002 to 2006. Charlotte further pursued their education at the same institution, completing a Doctor of Philosophy (DPhil) in Mathematical Biology from 2006 to 2010.