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Neil Deason has a strong background in product management and program management in the telecommunications industry. Neil most recently served as the Director of Product Management for Calling, Messaging & Conversational Intelligence at Outreach since December 2019. Prior to that, they worked at Microsoft for over 15 years, holding various roles including Group Program Manager and Senior Program Manager in the areas of telephony services and real-time communications. Neil was responsible for leading teams, improving product quality, and designing infrastructure for managing bandwidth usage. Neil also authored several patents during their time at Microsoft. Before Microsoft, Neil worked at Ubiquity Software as a Director of Product Management and Senior Software Engineer.

Neil Deason has a Master's degree in Computer Science from UCL. Neil also has a certification as a Certified Product Owner and SCRUM Master, but there is no information available about the institution or the year they obtained this certification.