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Khaled A. has a diverse work experience spanning over multiple companies and roles. Khaled is currently working at Outreach as a Senior Technical Support Engineer - Plus since May 2022. Prior to this, they worked as a Technical Support Engineer II at Outreach from May 2021 to April 2022.

Before joining Outreach, Khaled A. served as a Senior CS Specialist at Booking.com from May 2017 to September 2020. Additionally, they have previous experience as the General Manager and Co-Founder at FOKS Creative House from May 2010 to January 2016, where they successfully built a recognized brand and directed key accounts. Khaled was responsible for managing the daily schedule, budget, and expenses, and ensured on-time delivery through effective communication between teams.

Khaled A. also worked as a Lead Software Developer at Miraat Information Technology from June 2003 to September 2009. In this role, they produced multiple encyclopedias in different languages and developed applications using Macromedia Director and Macromedia Flash. Khaled was responsible for fixing bugs, enhancing code, and creating required documentations.

Prior to Miraat Information Technology, Khaled A. was a Software Developer at BinTech Interactive from October 2000 to June 2003. Here, they developed applications and actively worked on resolving critical character set conflicts through the development of ActiveX objects. Khaled also collaborated with the Design Team to improve UI and UX.

To kickstart their career, Khaled A. worked at AGH Group as a Support Engineer and Software Developer from April 1997 to September 2000. Khaled provided high-end IT support to end-users and maintained servers, workstations, internet, printers, and peripherals. Khaled also studied and implemented new technologies to enhance business operations.

Overall, Khaled A. has extensive experience in technical support, software development, and management roles across various companies.

Khaled A.'s education history begins in 1993 when they attended Aleppo's Middle Institute of Electricity and Mechanics, where they obtained an Associate's degree in Electrical and Electronics Engineering. After a significant gap in education, they enrolled in Highline College in 2016 and completed a certificate program in Medical Interpreting, specializing in Language Interpretation and Translation.

In addition to their formal education, Khaled A. has obtained several certifications. These include a Certified Administrator certification from Outreach in December 2022, an Outreach Admin Specialist certification from Outreach in March 2022, a CompTIA A+ ce Certification from CompTIA in April 2021, and certifications in various computer skills such as Databases and SQL Querying, Excel 365, Azure: Understanding the Big Picture, and Master Google Sheets. Khaled also holds certificates from Washington State Department of Social and Health Services in Medical Interpreter training.

Khaled A. has also completed several online courses, including Web Design for Everybody Capstone, Advanced Styling with Responsive Design, Interactivity with JavaScript, Introduction to CSS3, Introduction to HTML5, and Web Design for Everybody (Basics of Web Development and Coding) through Coursera Course Certificates.

Overall, Khaled A.'s education history shows a combination of formal education in engineering and medical interpreting, as well as an ongoing commitment to gaining additional skills and knowledge through certifications and online courses.